Privacy Policy

1. User Classification and Agreement to Terms

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This Privacy Policy applies to:

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1. Visitors: Individuals browsing our publicly available website.

2. Customers: Registered users of the Berries platform.

3. Authorized Users: Individuals authorized by Customers to use our platform.

 

By accessing our website or platform, you agree to the terms outlined in this Privacy Policy.

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2. Notice at Collection of Personal Information

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Under applicable US privacy laws, such as the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), relevant individuals have the right to know what personal information we collect at the time of collection.

 

Categories of Personal Information Collected:

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• Identifiers: Name, email address, IP address.

• Sensitive Information: Health data processed for generating session notes.

• Internet Activity: Device information, cookies, and browsing patterns.

 

Purposes for Collection:

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• To provide and improve our services.

• To analyze platform usage and trends.

• To comply with legal obligations.

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We do not sell personal information or share it for cross-context behavioral advertising.

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3. HIPAA Compliance

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Berries meets the relevant requirements under the Health Insurance Portability and Accountability Act (HIPAA). We process Protected Health Information (PHI) under strict security measures:

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• Encryption: PHI is encrypted during storage and transmission.

• Access Control: Access to PHI is restricted to authorized users.

 

For HIPAA-related inquiries, email help@berries.icu.

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4. How We Use Personal Data

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1. Service Delivery: To provide, improve, and support our platform.

2. Analytics: To understand user behavior and enhance functionality.

3. Business Transfers: In corporate transactions, with appropriate safeguards.

4. Legal Compliance: To meet legal obligations and respond to claims.

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5. What Personal Data We Collect​

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We collect the following types of personal data to provide our services effectively:

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1. Account Information: Contact details for account creation.​

2. Health Information: Session transcripts (based on recordings) and medical notes, accessible only to authorized users. After 30 days, the notes will be deleted by default in accordance with our deletion and backup policies. You can change the settings in your account to maintain specific information until you delete the information manually.

3. Activity Data: User interactions within the platform (e.g., tags, bookmarks).

4. Location Data: When you share your location.

5. Analytics Data: Usage patterns collected via cookies.

6. Feedback: Emails and communications you send us.

7. De-identified Data: Aggregated data for research and improvement purposes.

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Categories of Personal Information Collected in the Last 12 Months:

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• Identifiers: Name, email address, IP address, account login details.

• Sensitive Personal Information: Health data for session notes and transcripts.

• Internet Activity: Device information, cookies, and browsing activity on our platform.

• Commercial Information: Records of purchases or services requested.

• Geolocation Data: Location data shared with consent.

• Audio Data: Audio recordings processed into transcripts.

• Inferences: Preferences derived from usage data.

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Categories of Personal Information Disclosed in the Last 12 Months:

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We disclosed the above categories of information to service providers, business partners, and authorized users for business purposes.

 

Categories of Personal Information Sold or Shared in the Last 12 Months:

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We do not sell personal information or share it for cross-context behavioral advertising.

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Your Rights Under the CCPA/CPRA

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California residents have the right to:

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• Request access to the specific pieces of personal information collected about them in the last 12 months.

• Request information about the categories of personal information collected, disclosed, or sold.

• Request the deletion of personal information, subject to legal exceptions.

• Opt-out of the sale or sharing of personal information.

• Limit the use of sensitive personal information.

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To exercise your rights, email help@berries.icu.

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Nevada Residents

 

Nevada residents may opt-out of the sale of personal information. While we do not sell personal data, you can submit a request via help@berries.icu.

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Virginia, Colorado, and Connecticut Residents

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Residents of Virginia, Colorado, and Connecticut have similar rights to California residents, including the right to:

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• Access personal information.

• Correct inaccuracies in personal information.

• Delete personal information, subject to legal exceptions.

• Opt-out of processing for targeted advertising or sales.

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To exercise your rights, email help@berries.icu.

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General State Privacy Rights

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As privacy laws evolve, residents of other states may also have additional rights regarding their personal information. To learn more or exercise your rights, email help@berries.icu, and we will respond in accordance with applicable laws.

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6. How Do We Secure Personal Data?

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We implement industry-standard measures to safeguard personal data related to you:

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• Encryption: Personal data is encrypted during transmission and storage.

• Access Control: Access is restricted to authorized personnel only.

• Regular Security Audits: Systems are routinely assessed for vulnerabilities.

 

In the event of a data breach, we will notify affected individuals as required by law.

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7. Do We Transfer Personal Data Outside Your Territory?

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Yes, we may transfer personal data related to you to countries outside your jurisdiction to operate and provide services and comply with legal obligations.

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Our hosting servers are in the United States.

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Where required by law, we ensure such transfers comply with legal frameworks and maintain appropriate safeguards.

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8. For How Long Do We Retain Personal Data?

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We retain personal data for as long as necessary to:

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• Fulfill the purposes described in this Privacy Policy.

• Comply with legal obligations.

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When personal data is no longer needed, we securely delete or anonymize it.

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9. With Whom Do We Share Personal Data?

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We share personal data with:

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• Service Providers: For technical infrastructure, data storage, and analytics.

• Authorized Users: Healthcare professionals accessing session notes.

• Service Providers: To support operations and service delivery.

• Government Authorities: As required by law.

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We do not sell personal data.

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10. Cookies and Tracking Technologies

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We use cookies to enhance your experience and analyze usage patterns. Cookies allow us to:

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• Recognize your browser or device.

• Provide personalized features and content.

• Track site usage to improve functionality.

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You can manage cookie preferences through browser settings (and, in our website, through our cookie tool as well), but some features may not work if cookies are disabled.

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11. Protection of Minors

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Our services are intended for users aged 18 or older. We do not knowingly collect information from minors. If we become aware of such data, it will be promptly deleted.

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12. Privacy Policy Changes

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We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of services signifies acceptance of the revised terms.

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Contact Us​

For questions or concerns, email us at help@berries.icu.