Here are the privacy pillars that serve as the foundation for our decisions as we develop and enhance Berries:​​​​​​
 

• Safeguarding Health Information: Our stringent security protocols and practices are designed to ensure the safety of your health information.
   

• Empowering You with Control: You have full control over your data. That's why you have the ability to manage and control your personal information.

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• No Compromise on Privacy: Never compromise your privacy. We do not engage in any activities that involve selling your information.

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The steps we take to keep your data secure:

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• Trustworthy Team: Our team undergoes strict background checks and receives ongoing training on privacy and information security.

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• Compliance and Accountability: Our CEO is responsible for security and privacy and we perform regular assessments of our policies and practices.

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• Privacy-Oriented Development: Privacy protection is considered at every stage of our software development process.

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• Session Recordings Policy: Session recordings are temporarily saved in a secure and HIPAA-compliant manner until notes are completed. Then, they are automatically deleted and not retained.

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• Secure Data Storage: Our data storage facilities are HIPAA compliant, and encrypted at-rest and in-transit, following industry-standard encryption protocols.

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• Data Retention Practices: Session notes can be manually deleted at any time or set to automatically delete after 30 days.

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• Responsible AI Usage: Our use of artificial intelligence is HIPAA compliant, and we do not use any Protected Health Information (PHI) to train our AI models.

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• Trusted Vendors: All of our vendors who may process health information are HIPAA compliant and are carefully selected for their commitment to privacy and security. We signed a BAA with Microsoft and Google.

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Your privacy and security are central to us as we are dedicated to providing you with a safe and confidential experience while using our services.

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For any questions, feel free to reach out to help@berries.icu.